I aim to dispatch your order within 1-2 working days. I can dispatch orders Monday - Friday, during business hours.

Please contact me via the contact page or reply to your order if you require anything urgently, and I will do my best to help.

I am now very experienced in packing and sending ceramics, however if your item arrives damaged please email me as soon possible so I can make things right.

 

New Zealand

There is a flat rate of $5 nationwide.


I send your orders with Aramex. All packages are tracked and I will email your tracking number once your order has been dispatched.


Rural Delivery

There is a flat rate of $12 nationwide. Free Shipping promotions or coupons are not valid for rural addresses.

If you live in a rural address, please select the rural delivery option. If you do not select this, I will have to contact you for a top-up payment before sending your item as this is an already discounted rate.


International

Please contact me so that we can give you a custom quote for shipping. 

Please be aware that you are liable for any customs or import duties (ie VAT) that may be levied in your country. Please refer to your countries customs service website for more information.